The technology found in car stereos (ahem, entertainment systems) has changed a great deal over the decades. The humble AM-only radio was supplanted by AM/FM units. 8-track cartridges had their moment, only to be replaced by compact cassettes, which were in turn rendered obsolete by CDs. And the same fate befell CDs as digital music technology allowed for MP3 players, USB drives, and Bluetooth audio. Now, the modern car stereo is as much an Internet portal as it is a radio.
Still, throughout all those changes, car stereos have retained some familiar features. Chief among them might be the volume knob (touchscreen abominations notwithstanding). The knob as a thing we twist to control volume is so fundamental to the way we interact with a stereo that the very act of changing the volume is referred to with knob-turning lingo, like ‘crank’ it up or ‘turn’ it down.
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But the modern volume knob is not a living fossil. It may look and behave in many ways like its muck-dwelling ancestors, but like most everything else in our cars, it has been changed in some very fundamental ways by the evolution of technology.
A blemish on an otherwise perfect car
My daily driver is a 2010 Honda Fit. I love my little Honda. It’s reliable. It gets excellent mileage. It can hold a ton of stuff in the back. And I found one with a stick shift!
What I don’t love about it is its balky volume knob.
A few years ago, I noticed that the stereo’s volume was not changing as smoothly as it used to. Since then, the problem has only gotten worse. Now, instead of the volume smoothly changing as I turn the knob up or down, it jumps around wildly. Rather than going from zero to fourteen in even steps, it might go from eight to zero to four to fifteen.
And this isn’t just a problem with my car. My dad’s 2012 Honda Civic has the same affliction, and according to Internet forums, so do many other Hondas of that era.
I’ve been meaning to dig the stereo out of my dashboard and try fixing it for a while now, but I just haven’t gotten around to it. Recently, a friend of mine bought a Honda Fit for himself, and wouldn’t you know it, it’s stereo had the same problem. But unlike me, he actually decided to do something about it.
One day, a couple of weeks ago, he texted me some photos of his disassembled car stereo and asked me what he should do to fix the volume knob. I tried explaining things over the phone, but eventually I told him he could just bring it to my house and we would work on it together.
Techno Jargon blah blah
Before getting into how we repaired his stereo, we should talk about the way the volume knob works on a modern stereo. And before we get into that, we should talk about how the volume knob works on an older stereo.
For most of the history of stereos, the volume knob was attached to an electronic component called a potentiometer, a type of variable resistor. In most of these devices, the potentiometer would have been used as a voltage divider, a bit of circuitry that splits a voltage and sends it through two different parts of a circuit. It’s a little bit like the proportioning valve in a car’s braking system, but for electricity.
The potentiometer, when acting as a voltage divider, directs a portion of the audio signal to an amplifier to be, well, amplified, and played through the speakers. The other part of the audio signal is sent off to the ground where it does nothing. By turning the potentiometer, you adjust how much of the audio signal is sent to the amplifier and how much is sent to the ground. The more you send to the amplifier, the louder the sound comes out of your speakers. The less you send to the amplifier, the quieter the sound is.
More modern stereos tend to replace the potentiometer with a different device called a rotary encoder. Rotary encoders come in dozens of types, with some very rather elaborate in design, but no matter what kind of technology they are using for their operation, they are essentially just a sort of switch that you spin. As the encoder rotates, it opens and closes an electrical contact, creating digital pulses. The computer (or other circuitry) attached to the encoder watches those pulses and translates them into some other action, like changing the volume or tuning to another station.
The ability of rotary encoders to control multiple functions of a stereo has made them a popular choice for designers of car stereos, especially as the necessary computing hardware has gotten cheaper. Another plus is that they are supposed to basically never wear out. But as we all know, reality often has a way of defying our intentions.
Fixing my friend’s car
I knew the problem with my friend’s car was going to be the rotary encoder. Having lived with this problem on my car for years, I had plenty of time to think about what could be wrong with it. Some rotary encoders do their switching with actual mechanical contacts. Others use magnetic sensors. And some use beams of light that are repeatedly interrupted as the encoder turns. My theory was that my stereo had an optical encoder and lint had somehow gotten inside of it, and the lint was partially blocking one of its light sensors.
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From the photos my friend sent me of his disassembled stereo, I deduced that the rotary encoder was a hollow-shaft model made by Alps Alpine.
That ended up not being much help because the datasheet told me nothing about what was inside the encoder. To see what was wrong with it, we were going to have to disassemble it, which first meant desoldering it from the circuit board it was attached to.
Removal ended up being a whole ordeal because the encoder was attached to the board by three electrical connections and six beefy legs that were very well soldered. Through the careful application of lots of heat and curse words, I eventually got it off.
By carefully bending back a few metal tabs, I was able to open the encoder up and take a peek inside. I saw then that my theory had been wrong. It was not a light-based rotary encoder and there was no lint trapped in it. It was a mechanical encoder with little metal wipers that slide over a circular track, making and breaking electrical contact as they go. It was also full of filthy grease.
I wiped the grease out with a Q-tip, but everything else about the encoder looked fine. The wipers weren’t bent and the track they slid over wasn’t damaged or corroded. For good measure, I carefully buffed the tips of the wipers with a pencil eraser, and tweaked them a little so they would press onto the track with just a bit more force. The only thing left to do was reassemble the encoder, solder it back onto its circuit board, and put the stereo back together.
We did all that and … the volume knob worked like it was supposed to again. I don’t know if it was because we removed the dirty grease or because I refreshed the wipers, or both, but the knob was fixed.
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Before we worked on my friend’s stereo, I had poked around in various forums to see if anyone else had attempted a similar repair. There were a number of people describing the same problem and asking if it could be fixed, but forum dwellers being who they are, were replying with helpful advice like, “Your stereo can’t be fixed. Go buy a new one.”
I’m glad to say that’s not true, and now that I know the repair isn’t that difficult, I will be doing it to my car as well. I may even help my dad fix his. And, if you own a Honda with this problem I hope you’ll feel empowered to try fixing yours, too.
Begone filthy grease!
You call that old?
I thought this was going to be about the vibratior that changes DC to AC so the transformer in the radio power supply can step up the voltage to heat the tube plates. Or something.
Emily, meet DeoxIT. You may already know about this stuff, but if not, for folks who work on vintage stereos, it is a Godsend. It might save you some de-solder swearing in the future. My Scott LK-72-B tube amp has multiple coaxial potentiometers that are so difficult to mechanically clean that solvents are the only sane choice.
Nice work though.
I know about deoxit, but I don’t know how helpful it would have been in this case because the mechanism was filled with grease
I was thinking I might have tried it before de-soldering was all. In my experience, it usually thins out dirty grease enough to both renew electrical contact, while leaving some lubrication. It may not reach some areas so as to be useless, but I usually try a couple squirts and turns before disassembling.
Just trying to help you (and possibly others who read this), not offend or mansplain.
I had a similar issue with a CR-V volume knob becoming unresponsive and Deoxit worked great. I assumed the physical mechanism was the problem since the steering wheel volume control worked fine.
The steps I took were:
Nice!
No worries! It is good stuff, and I should pick some up. I ran out a long time ago and never replaced it
I keep meaning to pick up some.
Awesome article, useful information that will only get more useful as we drive our simpler older vehicles a long as possible.
Fortunately none of my fleet has needed this particular repair. The Fiat 500 actually sidesteps this by only having buttons. I’m curious how long the knob on the 2003 Buick will last
Pulling engines, suspension, nearly any other issue, I got you. Desoldering components from a circuit board? Might as well light it on fire and smash the remains with a hammer. I have never… Ever been able to accomplish that feat.
Fascinating. I’ve got a 2007 Civic (same as in the 1st .gif) with well over 300k hard miles on it, including lots of windows-down driving and lots of dirt, and I don’t know that the volume knob has ever skipped once. I guess sometimes you just get lucky.
I do have a later GMT800 with the dual zone climate control, and that started behaving like your volume knob. Luckily, popping the knobs off and dousing it in some contact cleaner fixed those. Mostly.
Thanks! My washing machine has a similar problem with its rotary dial. Maybe this will inspire me to finally try to fix it.
Yes, this explains what’s wrong with my dryer knob!
I had a similar problem on a 99 Legacy but for climate control knob. Luckily pulling the spinning portion off exposed the metal tabs which i bent inwards. Worked great afterwords.
Thanks to that random facebook forum post in japanese with blurry photos I was never able to find again.
Oh forums. You’ll never disappoint in how you disappoint.
Alot of times you can spray some electronic cleaner while it’s still in the car and it will clean up. The contacts like to oxydize. The 2000s gm radios are infamous for this too.
This could be useful information!
Shame my hands are too damn shaky for soldering.
I think at this point going back to or keeping pot based volume knobs would cost more money. I first discovered the encoder volume on our 2006 Scion, what I found interesting at the time was two things; the first being that a quick twist of the knob didn’t change the volume from min to max, there is some algorithm in there. Slowly turning it up actually gets you to max faster than turning or flicking it. The second, and this could be a fictional reason for using it, infinite rotation, once you’re at min or max you can keep turning the knob, it doesn’t do anything because the firmware has decided you’re at full or min. I’m not sure how many complaints or problem “knob snappers” there were out there, but at least you know there’s no risk of physically damaging the pot or knob. I’m sure the cost savings are there, even though newer pots are no longer coils of wire, imagine an old school stereo. The could have volume, balance, fader, bass and treble, all basically pots. Once more firmware could get fit into a stereo chip, all of that could be replaced with 3 buttons. (up, down, and select). In fact now with a little coding you only have to do once, you can add a multiband EQ for “free”. When you consider how many cars Honda makes, this is one of those cost savings marketed as a feature improvement, that gets someone either zero recognition or a corner office. I’m betting the former..
For sure, but a nice encoder-based volume control still take effort. If I remember right, an audio company (Audiocontrol? Mackie?) used to squirt “pot goo” into their potentiometers to give them a nice feel.
Also, a good algorithm really helps. The original iPod was so nice to use because the wheel would “accelerate” how much it scrolled as you spun it faster. Computer mouse do this too. Without this it’s a real pain to try to reach the other edge of the screen–or to cut the volume quickly! Incidentally, when encoder-based knobs miss quick twists I *think* it’s actually just that the system isn’t sampling it quickly enough–you’re going faster than the computer!
It looks like there’s a retaining ring that holds the pieces together. Could that be removed in place, leaving the soldered components on the board?
Yes, knowing what I know now, I would have left the base of the encoder attached to the PCB. But the retaining ring still needs to be desoldered and removed, and that was more work than desoldering the electrical connections.
Nicely done! The volume knob on my home stereo amplifier has done this for years. Maybe I should get brave and tear it apart and fix it.
Great write-up!
I love seeing complicated systems being saved from the scrap heap by careful repair of a small component. A skill that’s as rare as it is useful!
I’m sure SWG approves.
Reminds of a microwave we used to have with the same problem. I guess that kitchen grime had got into the rotary encoder that selected the time. It had turned into a wheel of fortune, just as your volume knob did.
Not wanting to open a microwave, and considerung it was quite old anyway, we replaced it, but we made sure to get one with no open mechanical switches (aside from the door opener), only touch buttons behind a plastic film cover.
Bravo! I’m a big fan of fixing over replacing when feasible. Especially nice when it works out like this one and you don’t even have to buy parts, just clean up contacts, etc. instead.
A few suggestions if you have to spend money. If you don’t have and can’t borrow a soldering iron setup, the Hakko FX-901 is a good choice if you want to go battery operated. “Soder Wick” is useful for unsoldering parts if you don’t have a solder sucker (manual or air/vacuum). If the part is actually broken, if you can get a manufacturer part# off it, the website findchips.com is a good electronic parts search engine. Mouser and Digikey are vendors with giant inventories that will sell small amounts of parts to individuals.
Had to fix the radio knobs on the daughter’s Vibe. The knobs “strip” of off the potentiometer posts. A disassembly and some strategic epoxy seems to have fixed.
Last time I went to repair a stereo I was unsoldering a cap when the board started to melt- I had grabbed my 350w iron which looks identical to the 25w one
Yes… yes…. more electrical cracking and hacking in cars please. My general view is stuff like this is simply a new skillset to be expected. Much like how I somehow managed to tune my lawn mower’s single barrel updraft carburetor completely out of existence, the inverse is also true: modern electronics seem daunting to those who haven’t worked with the tools or learned the skills.
It seems likely the answer was “both” – track and contacts simply got gummed up with oxidation and old crusty grease. I’ve repaired similar “mechanical clicker” encoders in industrial equipment.
I have parts coming in the mail to make hardware-adjusted RGB lighting behind my monitor, so I don’t have to screw around with the terrible remotes that come with those things. I oughta put up the results on discord, unless they are bad, in which case forget I said anything.
Nice! Love to see it, though I hate doing this level of work myself. At least it’s through board and not surface mount I guess.
My contention is that surface mount is actually easier to manage than thru-hole. You often mangle the thru-hole plating and ring lands unless your heat application /desoldering technique is near perfect. Then it’s a crapshoot if the new component can even make contact again, or you will need to bodge the copper trace together.
With SMT, you buy a $25-2500 (your choice) hot air rework station and a nice pack of tweezers. And a monocle if you need it. Heat it up good and smack the board on a table and watch all the parts fly off at once.
…at least that’s how I do it?
Disassembly is my specialty too! Provided it does not need to go back together well.
This is the 2025 equivalent of cleaning the crud out of your mouse track ball.
I love fixes like this just as much as some occasional dirty wrenching under the hood. Nice post, Emily!
Maybe I’m too OCD with an OEM aesthetic, but I would rather try to fix/upgrade my existing in-car tech instead of dropping in a generic aftermarket unit – I’m well past the time when I would have considered dropping in a double DIN Alpine to replace an OEM stereo.
I appreciate Porsche (and a few others) are offering replacement OEM head units that match the original, but have all of the newest tech goodies baked in.
I have two vehicles which are both just a few years pre apple car play/android auto, and I’d really like those features. Both are double-din units, with aftermarket trim panels available to make it look ok. My hang up is the lack of good looking double-din head units. I want OEM look, with real volume knob and OEM buttons; but near universally, they either have no knobs/buttons at all, or cheap volume buttons, and the overall look of a really cheap android tablet.
I too appreciate OEM replacement head units and really which the OEMs or the aftermarket made some OEM+ options; I’d even be willing to pay a decent amount of money for it. What I am not willing to do is pay a good amount of money for an inherently compromised design.
If you look, there are certain OEM headunits that, while older, often still function and are easy to an extra input to. I’ve added inputs to Chevy Trailblazer radios, 2006 Subaru STI radio, and 2003 Mazda Protege5 radio. While I added Aux ports, with just a little more electronics work, it could have been bluetooth just as easily. I prefer this option myself as I love the stock look and just add a little bit of extra useability.
I’m in the same boat with my 2013 Civic Si, it’s got bluetoth, and GPS, and sutff, but no Car Play; and the GPS is 12 years old and clunky AF to use. If I replace it with a modern car play one, I loose functiolity to the secondary iMID screen on the dash, and I kinda like it, and don’t want a mostly dead screen in the car. I really should get a second radion and iMID, and reverse engineer it to be able to control it with an arduino or something.
Thanks, Banana Stand Monkey!